The Etiquette of the Doctor Patient Relationship

Kathy Neff, a tireless advocate for patient empowerment and healthcare communication, brings a wealth of personal and professional experience to her mission of transforming healthcare. Diagnosed with juvenile rheumatoid arthritis (JRA) at the tender age of 5 ½ in 1969, Kathy has navigated a complex medical journey that has included over 20 major surgeries, including 9 hip replacements, 2 knee replacements, and numerous other procedures. Despite every joint being affected, her resilience and determination have shaped her into a beacon of hope and empowerment for others facing similar challenges.

Through her experiences with hundreds of doctors, Kathy learned the critical importance of being her own advocate. She discovered how to navigate the healthcare system effectively, ensuring she received the best possible care. This journey of self-advocacy fueled her passion to help others do the same.

In 2007, Kathy became a Certified Empowerment Coach, specializing in Communication in Healthcare, Patient Advocacy, and Dr. Patient Relationships. For over a decade, she has dedicated herself to coaching individuals on how to communicate effectively with their healthcare providers, empowering them to take control of their health journeys.

Kathy's unique perspective as both a patient and a coach allows her to connect deeply with her clients, offering insights and strategies that are both practical and compassionate. Her work emphasizes the importance of clear, honest communication and the development of strong, trusting relationships between doctors and patients.

In addition to her coaching practice, Kathy is a sought-after speaker and educator, sharing her story and expertise with healthcare professionals and patient groups alike. Her commitment to improving healthcare communication and patient advocacy has made her a respected voice in the field, inspiring countless individuals to become empowered advocates for their own health.

Kathy Neff's journey from a young child with a rare diagnosis to a leading advocate for patient empowerment is a testament to her strength, perseverance, and unwavering dedication to making a difference in the lives of others. Her work continues to inspire and empower, ensuring that every patient knows their voice matters and their care can be transformed through effective communication and advocacy.